Refund and Cancellation Policy
Before work begins
If you cancel before Automintly begins the agreed work, we will refund unearned Automintly service fees, less any nonrefundable third-party charge that you approved and that has already been incurred.
After work begins
Fees for completed work, reserved time, accepted milestones, and approved nonrecoverable third-party costs are not refundable. If a project is canceled before completion, the signed agreement determines the amount due for work performed and whether any unearned prepaid balance is returned.
Subscriptions and renewals
You may cancel future renewal according to the method and notice period in your signed agreement. Unless that agreement or applicable law provides otherwise, cancellation stops future renewal but does not prorate the current service period. If an online subscription checkout is offered later, its renewal terms and online cancellation method will be disclosed before purchase.
Third-party and usage charges
Charges from hosting, telephony, email, AI, advertising, software, domains, payment processors, or other client-specific providers are governed by those providers and are not refundable by Automintly unless Automintly collected the charge and the signed agreement says it is refundable.
How to request a cancellation or refund review
Email automintly@gmail.com with the project name, invoice or order reference, reason for the request, and the preferred contact method. We will review the signed scope, work completed, approved costs, and applicable law before responding.
Legal rights
Nothing in this policy limits a non-waivable right or remedy available under applicable law.